New Patients
If you haven’t visited a dentist for a while, you’ll find us a little bit different; to help you feel relaxed we’ve created a warm and welcoming environment for our patients and their families. From the moment you ring our office, our team take a personal interest in making sure your experience with us is as pleasant as possible.
What to Expect
Once our friendly team at reception have made you welcome, you’ll be asked to fill in a medical form while you wait for your consultation. This is because information such as the current medications you are taking may affect the recommendations we make for treatment.
Next you will be introduced to Dr Ajay or Dr Tamara who will take the time to get to know you as an individual, understand your needs and wants, then collaborate on a care plan that’s tailored to your unique situation.
Be prepared to allow up to an hour for your first appointment, as we will complete a comprehensive examination and take a series of x-rays, which he will discuss with you afterwards. Every person is just as important as the next; we respect your wishes and treat everyone in the same ethical manner. Ultimately, our focus is always on preventative care and minimally invasive services to help eliminate the need for future treatment.
Options for Anxious or Phobic Patients
We realise that dental phobia and anxiety are reasons why some patients put off their visit to a dentist. By offering sedation options we’re able to help our patients relax through longer procedures or surgeries. Sedation is ideal for instances involving extensive treatment, wisdom tooth removal or just to ease the nerves of our patients who dislike having dental work performed.
Flexible Scheduling Options
Our extended hours and Saturday clinic are perfect for people who can’t get to a dentist during the 9-5 working week. By staying open late on certain days, and opening early on others we can make dental care available for more families in our area.
Patient-Centred Care You Can Afford
Each treatment plan is tailored to your particular needs. By comparing various treatments and taking certain things into consideration, we can help you formulate a care plan without pressuring you into treatment that you don’t want or can’t afford.
Our practice is affiliated with Zip Money which is a flexible payment plan service. Zip Money allows you to apply online and spread the cost of treatments up to 24 months interest free. For more information visit their website. We also have HICAPS on-site so you can claim your dental health fund insurance quickly and easily.
Contact us today to schedule your or your family’s next visit to our office!
